User Agreement

1.1. Acceptance means full and unconditional acceptance of this offer by performing the actions described in the Agreement (registration, placing an order, payment, or use of the Service).

1.2. Offer means this document published on the Service website.

1.3. Service (Website) means the BoostStream website and user cabinet owned by the Service Provider and available at https://booststream.net (including subdomains and mobile versions).

1.4. Service Provider means individual entrepreneur Pavel Linitskii (Linitsky Labs), the rights holder of the BoostStream Service.

1.5. User means a natural person who uses the features and services of the Service.

1.6. Account means the set of User data required to access the cabinet, balance, orders, and settings.

1.7. Content means design, texts, graphics, software, databases, and other materials available on the Website.

1.8. Order means a User request for a specific service (tariff) via the Service: viewers, views, followers, chat activity, clip views, and other services available in the catalog.

1.9. Balance means the User’s internal account on the Service used to pay for orders.

2.1. This Agreement sets out the terms of use of the BoostStream Service, including all current and future Website features.

2.2. The Service Provider warrants that it holds the rights necessary to provide the Service to Users.

2.3. Upon the User’s Order, the Service Provider provides channel/content promotion and support services on streaming and video platforms (including but not limited to Twitch, Kick, and YouTube) according to the selected tariff, order parameters, and descriptions on the Website. The User agrees to pay for the services in the amount, on the terms, and in the manner set by this Agreement and the prices published on the Website.

2.4. The list, characteristics, and prices of services are published on the Website and may be changed by the Service Provider unilaterally. The applicable price is fixed when the order is placed and paid.

2.5. Funds on the Balance may be used only to pay for Service features. Withdrawals to bank cards, e-wallets, transfers to other users, or refunds for reasons not provided in this Agreement are not available.

3.1. Services are paid non-cash by topping up the Balance through payment methods available on the Website (online aggregators, electronic means of payment, and other methods shown in the interface), followed by debiting the order amount from the Balance.

3.2. The payment date is the date funds are credited to the Service Provider / confirmed by the payment provider and reflected on the User’s Balance.

3.3. Balance funds are intended only for paying for Service features. External withdrawals, peer-to-peer transfers, and cash-outs are not provided.

3.4. Prices on the Website are shown in the currency displayed in the interface (typically USD and/or RUB). The final amount is confirmed when placing an order or topping up the Balance.

3.5. The User is solely responsible for the accuracy of payment details and for complying with payment providers’ rules and applicable law.

4.1. A service is deemed performed when the ordered metrics are reached (viewers, views, followers, chat actions, etc.) and/or when the paid period ends (for hourly/timed tariffs), depending on the tariff type. Results are measured by platform counters/statistics (Twitch, Kick, YouTube, etc.) and by the Service’s internal data.

4.2. The Service Provider may engage third parties (contractors, API providers) to fulfill an Order without additional User consent, remaining responsible to the User within the limits of this Agreement.

4.3. Delivery times depend on the tariff, order volume, availability of the target channel/content, and platform limits. Estimated times on the Website are not hard guarantees unless expressly stated for a tariff.

4.4. The User must provide correct execution data (channel URL/nickname, clip or video ID, etc.) and keep the promotion target accessible. Incorrect data, privacy settings, blocks, or deleted content may lead to suspension or cancellation without refund, unless support agrees otherwise.

5.1. The Service Provider shall:

5.1.1. Inform the User about the Service via support channels listed on the Website (email, Telegram, etc.).

5.1.2. Provide reasonable confidentiality and protection of Account and order data within technical capabilities and applicable law.

5.1.3. Advise the User on using the Website and placing orders.

5.2. The User shall:

5.2.1. Use the Service only as permitted by this Agreement and the Website interface.

5.2.2. Provide accurate and up-to-date data during registration and ordering. The User consents to storage, processing, and, where necessary, transfer to third parties (to the extent required to fulfill the Order: contractors, payment providers) of order data and related identifiers (channel nick, URL, etc.). If data is inaccurate, the Service Provider may block or delete the Account and refuse services.

5.2.3. Keep Account credentials confidential and not share access with third parties.

5.2.4. Not violate third-party rights, platform rules (Twitch, Kick, YouTube, etc.), or applicable law when using the services.

5.2.5. Not copy, modify, decompile the Website or its software, bypass technical restrictions, use bots/scripts to interact with the Website without permission, or disrupt the Service.

5.2.6. Not upload or transmit via the Service information that contains threats, insults, child sexual abuse material, hate propaganda, extremism, instructions for crimes, restricted-access information, or other content prohibited by law.

5.2.7. Promptly notify the Service Provider of unauthorized Account access or abuse.

5.3. The Service Provider may:

5.3.1. Suspend services and Website access in case of non-payment, suspected fraud, or Agreement breach.

5.3.2. Delete the Account if the Agreement is violated or unlawful acts are committed.

5.3.3. Temporarily limit the Service or specific features for maintenance, updates, or incident response.

5.3.4. Change tariffs, prices, and service terms by publishing updates on the Website.

5.4. The User may use the Service within the limits of this Agreement and contact support regarding orders.

6.1. The Service is provided “as is.” The Service Provider does not warrant that the Website fully meets the User’s expectations, runs uninterrupted on every device and software stack, or is free of errors.

6.2. The Service Provider is not liable for short technical outages but will take reasonable steps to prevent and fix them.

6.3. The Service Provider is not liable for direct or indirect damages, lost profits, data loss, or reputational harm arising from use or inability to use the Service, except where mandatory applicable law requires otherwise.

6.4. The Service Provider is not liable for actions or restrictions of third-party platforms (Twitch, Kick, YouTube, etc.): bans, demonetization, statistic resets, algorithm changes, or sanctions against the User’s channel. No refunds are issued in such cases. The User assumes the risks of using promotion services.

6.5. The User may not demand refunds or transfers of funds spent on Service features by means of threats, blackmail, or other unlawful acts.

6.6. The Parties are released from liability for breaches caused by force majeure (acts of authorities, natural disasters, power/network outages, strikes, civil unrest, unplanned API/rule changes by streaming platforms, etc.). Performance deadlines are extended for the duration of such events.

6.7. No guarantee is given against platform protection measures unless expressly stated for a specific tariff. Using other promotion/boosting services on the same target may void any warranty obligations of the Service Provider.

6.8. The Service Provider’s total liability related to a specific Order is limited to the amount actually paid by the User for that Order, unless mandatory law provides otherwise.

7.1. The Parties shall use a mandatory pre-trial claim procedure. The response period for a written claim is thirty (30) business days from receipt.

7.2. Claims must be sent to support@booststream.net with Account details, order number, and a description of the demand. Order performance disputes are reviewed by the Service Provider’s support team; claims may be rejected if the User is in breach.

7.3. If a dispute cannot be resolved pre-trial, it shall be submitted to a competent court at the Service Provider’s place of registration under the laws of the Kyrgyz Republic, unless mandatory law requires otherwise.

8.1. User personal data is processed to perform this Agreement, provide Service access, process payments, deliver support, and improve service quality.

8.2. The User agrees to receive operational and informational messages from the Service Provider (email, messengers, and other channels) related to the Account and orders. Marketing messages (if any) may be opted out via the methods indicated in the message or by contacting support.

8.3. The Service Provider does not request or store the User’s passwords for third-party platforms (Twitch, Kick, YouTube, etc.). The User is responsible for safeguarding such credentials.

9.1. This Agreement takes effect when published on the Website and remains in force indefinitely until withdrawn by the Service Provider.

9.2. By accepting the offer, the User confirms full agreement with all terms of this Agreement.

9.3. The Service Provider may unilaterally amend the Agreement by publishing a new version on the Website. Amendments take effect upon publication unless another date is stated.

9.4. The User must monitor the current version of the Agreement. Continued use of the Service after publication of changes constitutes acceptance of the new version. If the User disagrees, they must stop using the Service.

9.5. If any provision is held invalid, the remaining provisions continue in full force.

9.6. Matters not covered by this Agreement are governed by the laws of the Kyrgyz Republic.